Welcome to CIVA, LLC ~ Celenia Inez Virtual Assistance! Let's elevate your business together. Working closely with providers and medical entrepreneurs.

Focus on What Matters Most.

MEET YOUR

PRODUCTIVITY PARTNER

Hi, I’m Celenia.

Hi there! I’m the owner and founder of CIVA.

First, let me say congratulations on opening your own DPC / Concierge practice. That takes a lot of time, courage and perseverance. Not only that, but this business is your baby - you’ve put your heart and soul into it, and you deserve to be really picky when choosing your staff and people that represent your business. When it comes to VAs, they can be a very affordable solution for a growing DPC / Concierge practice that needs to hand off administrative tasks.

It can be tempting to go with a low-cost VA company that sources its employees from outside of the United States, but there’s a lot to be said for going with a locally owned business, that knows and understands DPC and concierge inside and out. Not only can I take your most mundane tasks off your hands, but I can field your new patient callers - you know, the ones that tie you up for 30 min on the phone. I specialize in onboarding and effectively introducing the concept of DPC to individuals unfamiliar with it. With our help, you can automate all those tasks and save your energy, time, and resources for your patients!

Ready to take the next step? You’ve come to the right place.

Learn more

Revolutionizing your practice

Testimonials

I have utilized Celenia’s virtual assistant services for over a year now. I can confidently state that she is reliable, professional, courteous and thorough. She is very competent in multiple EMRs and billing software as well as google account features. She has proven herself to be efficient and trustworthy.
Highly recommend!
Alicia Wooldridge MD
I have worked with Celenia on and off over the past 13 years. She is dependable, Calm, organized, and very pleasant with patients. She’s very flexible and accommodating, and I would recommend her highly.
Jennifer Labonte, MD
Celenia has demonstrated that she is a capable and conscientious individual while providing exemplary service. Celenia has evidenced considerable empathy and flexibility in her dealings with both patients and staff, and she has a great rapport with her colleagues. I recommend her without reservation.
Robert T. Beaton, Ph. D.
Celenia and I have worked together at BRC. BRC is a busy agency providing mental health services to a diverse and, at times, difficult client population. I have had the opportunity to observe Celenia as she carried out her responsibilities. I have found her to be very pleasant, competent and dependable person who gets along well with staff and clients alike. I have enjoyed working with her and highly recommend her!
Bryand landoli Psy.D.