Welcome to CIVA LLC ~ A boutique virtual administration firm supporting DPC, Functional Medicine, Concierge and Private Practices.

Welcome to CIVA LLC ~ A boutique virtual administration firm supporting DPC, Functional Medicine, Concierge and Private Practices.

Your Behind the Scenes Practice Ally

“At CIVA LLC, you’re not hiring a freelancer - you’re partnering with an established, professional service built for DPC, Functional Medicine, Concierge and Private Practice providers.”

Welcome - I’m Celenia.

The founder of CIVA

First, let me say congratulations on opening your own Private practice!  That takes time, courage and perseverance.  Not only that, but this business is your baby - you’ve poured your heart and soul into it, and you deserve to be selective when choosing the right team to represent it. Medical VAs can be an affordable and efficient solution for private practices.

With the right support, you can reduce burnout and focus more on patient care ~ without the overhead of full-time staff.

If you’re ready for reliable support that feels like an extension of your practice, you’re in the right place.

Stop juggling it all.

We handle the admin and clinical tasks so you can focus on patient care. With firsthand experience in private practices, I understand your workflow, your patients, and your daily challenges - because I’ve been there too.

“Focus on care. I’ll handle the rest."

Practice Management + Virtual Medical Assistant Support

Two Distinct Services. One Trusted Team.

  • Practice Management

    Streamline workflows, daily operations and more.

  • Virtual Medical Assistant

    Manage inboxes, labs, referrals, triage, onboarding, and more.

Explore Our Services

Testimonials

  • I have utilized Celenia’s virtual services for over 2.5 years now. I can confidently state that she is reliable, professional, courteous and thorough. She is very competent in multiple EMRs and billing software as well as google account features. She has proven herself to be efficient and trustworthy.

    Highly recommend her services!

    A.Wooldridge, MD

    DPC

  • I have worked with Celenia on and off over the past 13 years. She is dependable, Calm, organized, and very pleasant with patients. She’s very flexible and accommodating, and I would recommend her highly.

    J. Labonte, MD

    DPC

  • As a solo entrepreneur and small business owner, I was overwhelmed trying to balance patient care with endless admin tasks. Hiring the right person felt impossible-until I met Celenia. I was worried when she told me, “ just give me everything, I’m a problem solver” not only did she release me of all those balls I was juggling, but she does so with LIGHTENING FAST SPEED! From day one, she took everything off my plate with efficiency and a true problem-solving mindset. She also has researched solutions and presented me with detailed, comprehensive and concise information that has saved me countless hours of time and energy. Most importantly, she’s reliable, hardworking, and an absolute joy to work with. If you’re looking for someone who will free you up to focus on patient care - I can’t recommend Celenia highly enough!!

    J. Kosova PA-C

    Functional Medicine

  • A man with dark curly hair, clear glasses, and a beard is smiling slightly, wearing a dark green sweater. He is indoors with a white wall and a green plant in the background.

    Celenia has demonstrated that she is a capable and conscientious individual while providing exemplary service. Celenia has evidenced considerable empathy and flexibility in her dealings with both patients and staff, and she has a great rapport with her colleagues. I recommend her without reservation.

    R. Beaton, Ph. D.

  • A smiling woman with glasses, hoop earrings, and curly hair in an indoor setting.

    Celenia and I have worked together at BRC. BRC is a busy agency providing mental health services to a diverse and, at times, difficult client population. I have had the opportunity to observe Celenia as she carried out her responsibilities. I have found her to be very pleasant, competent and dependable person who gets along well with staff and clients alike. I have enjoyed working with her and highly recommend her!

    B. landoli Psy.D.

Let’s connect!

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Proudly Supporting Our Community

Click the flyer to see more!

At CIVA LLC, we believe in connection - both in our work and within our community.
This year, we were honored to sponsor and be featured at the 2025 ¡Viva Oviedo! Festival, celebrating Hispanic heritage, culture, and unity.

  • Top-down view of a wooden table with a silver laptop, a potted green plant with white stripes, and a white mug.
  • A woman with long black hair sitting at a desk, holding a coffee mug, with a laptop, notebooks, and a smartphone on the desk, in a bright room with a potted plant and a hanging lamp.
  • Decorative room corner with white wall, wooden wall clock showing 3:20, potted green plant, and white desk lamp
  • A woman sitting at a desk using a laptop that displays a virtual assistance service with the name Celena Duez. She has a smartphone in her left hand and is wearing a gold bracelet. There is a brown cup on a pink tray and a notebook with papers underneath on the desk.